PRIVACY POLICY

Privacy Policy

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we process your data and what rights you have.

1.Data Controller

The controller of your personal data is:

Sup Bass Polska Małgorzata Majda
Kobylarnia 16
64-410 Sieraków
Poland
NIP: 5681185137

2.Contact

For any questions regarding personal data, contact us at: sklep@basssup.com

3.Scope of processed data

Depending on the purpose, we may process the following data:

name and surname
delivery and billing address
company name and tax number
email address
phone number
order and payment data
data included in correspondence
bank account number (for refunds)
IP address
data on activity within the store
data collected via cookies

4.Source of data

We collect data directly from you when:

you place an order
you contact us
you submit a complaint or return
you use the store

Some data is collected automatically via cookies and analytics tools.

5.Purposes and legal basis

We process your data for:

order processing and contract performance – Art. 6(1)(b) GDPR
legal obligations (tax and accounting) – Art. 6(1)(c) GDPR
complaints and returns – Art. 6(1)(c) and (f) GDPR
customer communication – Art. 6(1)(f) GDPR
marketing – Art. 6(1)(f) or (a) GDPR
analytics and statistics – Art. 6(1)(f) GDPR
legal claims – Art. 6(1)(f) GDPR

6.Data retention

We retain data:

for the duration of the contract
as required by law
until claims expire
until consent is withdrawn (if applicable)

7.Data recipients

Your data may be shared with:

payment providers
couriers
IT and hosting providers
accounting services
analytics and marketing providers
public authorities where required by law

8.Data transfer outside EEA

Data may be transferred outside the European Economic Area. In such cases, we apply appropriate safeguards in accordance with GDPR, including standard contractual clauses or other mechanisms ensuring adequate data protection.

9.Profiling

We may use analytical and marketing tools to personalize content and advertising, but we do not make decisions producing legal effects based solely on automated processing.

10.Your rights

You have the right to:

access your data
rectify your data
erase your data
restrict processing
data portability
object to processing
withdraw consent
lodge a complaint with a supervisory authority

11.Cookies

We use cookies to:

ensure proper website functionality
maintain user sessions
analyze traffic
support marketing activities

Non-essential cookies are used only with your consent, which you can change at any time.

12.Managing cookies

You can manage cookies via your browser settings, website settings or by deleting stored cookies.

13.Data security

We apply appropriate technical and organizational measures to protect your personal data.

14.Changes

This Privacy Policy may be updated. The current version is always available on the website.